Refund policy

Once your return arrives and has been inspected, we’ll send you an email to let you know whether your refund has been approved. If approved, your refund will be issued back to your original payment method within 10 business days. Please keep in mind that because we work with different suppliers, it may take a little extra time for your bank or credit card company to finish processing and posting the refund.

If it’s been more than 15 business days since your return was approved and you still haven’t seen your refund, don’t worry—just reach out to us at info@brilliantlycollected.com and we’ll be happy to help.”